Privacy Policy for Pristine Auto Spa
At Pristine Auto Spa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our site includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and vehicle details (make, model, license plate number), that you voluntarily give to us when you book a service, make an inquiry, or subscribe to our newsletter.
- Payment Data: We do not directly collect or store payment information. All payment transactions are processed through secure third-party payment processors. We may collect information regarding the transaction history.
- Usage Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our service to:
- Process your service bookings and inquiries.
- Provide and manage our services and operations, including car wash, interior cleaning, detailing, and paint protection.
- Send you email confirmations, service reminders, and updates regarding your appointments.
- Improve the efficiency and operation of our site and services.
- Monitor and analyze usage and trends to improve your experience.
- Send you promotional communications, such as newsletters, special offers, and information about new services (you can opt-out at any time).
- Respond to your customer service requests and provide support.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us at:
Pristine Auto Spa
14 Regent Street,
London, Greater London,
SW1Y 4RX,
United Kingdom